All orders received after 24th 2021 will be dispatched after 5th January 2022.

Free Shipping for all orders.

How long does delivery take?

7-21 business days.
Due to the epidemic and the peak shopping season, shipment may have some delays. The actual arrival time depends on the actual situation.
Thank you for your understanding.

How will my delivery be shipped?

TOLL and Australian Post function as our logistics partner to ship out BLUETTI products, and the product will be shipped from KINGSGROVE, NSW.

Friendly reminder that large units like AC200P, EB150ÔľĆ AC200P bundleÔľĆ EB150 bundle will be¬†shipped by Toll, and EB70, EB55, EB70 bundle, EB55 bundle,K5 -cpap-battery, K2 Power bank will ship by Australian Post.

I ordered more than one item. Will they all be delivered at the same time?

We try to deliver at the same time, but due to the weight limit, bundle will be shipped desperately. Once an item has been shipped, you will receive a shipment notification email. For example, if you order AC200P bundle, it will be divided into 3 packages for delivery.
It’s normal that one package has arrived and another package is still in transit.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at sale-au@bluettipower.com