Question 1

Q1: Is EP760 an off-grid system?

Accepted Answer

A: EP760 can be installed both on-grid and off-grid depending on your needs.

Question 2

Q2: Can I get the EP760 charged with home grid?

Accepted Answer

A: BLUETTI guarantees that with proper use as outlined in the user manual, each
battery pack will achieve a minimum aggregate energy throughput of 15.48MWh
during the warranty period.

Question 3

Q3: Does the 10-year warranty policy apply to the fans and WiFi modules?

Accepted Answer

A: The warranty for the fans and WiFi modules is 3 years.

Question 4

Q4: What is the noise level of the EP760?

Accepted Answer

A: Less than 50dB.

Question 5

Q5: How can I recharge the EP760?

Accepted Answer

A: You can recharge it via your rooftop solar panels or home grid.

Question 6

Q6: Can I charge the EP760 via solar and grid power simultaneously?

Accepted Answer

A: Yes. The EP760 accepts solar and AC charging simultaneously, with a maximum
input of 9kW. Note that the system always prioritizes solar charging.

Question 7

Q7: Can the EP760 prioritize solar power usage?

Accepted Answer

A: Yes, the EP760 has an intelligent energy management system that allows you to
customize charging and discharging times, as well as the SoC limits via the
BLUETTI App, to maximize the use of solar energy and minimize your electricity
bills.

Question 8

Q8: What is the UPS switching time?

Accepted Answer

A: In 10ms.

Question 9

Q9: What is the weight capacity of each B500?

Accepted Answer

A: Over 441 lbs/200kg, meaning that an EP760 + 4*B500 combo can be stacked
vertically, saving you plenty of space.

Question 10

Q10: Can I install the EP760 unit by myself?

Accepted Answer

A: No, the system must be installed by a licensed electrician. We have a network
of authorized installers available to offer professional local installation
services for your convenience.

Question 11

Q11: Are the EP760 and B500 water-resistant?

Accepted Answer

A: Yes, they are rated IP65 that provides protection against water and dust.

Question 12

Q12: Is the EP760 risky or prone to catching fire?

Accepted Answer

A: The EP760 is designed with a strong focus on safety and reliability. However,
it's crucial to follow specific precautions to guarantee its long-term
performance and safety. Please keep the device away from heat sources like
heaters or open flames, avoid exposure to direct sunlight, and prevent severe
impacts or contact with chemicals. Please note that any accidents resulting from
these situations are not covered by the warranty.

Question 13

Q13: Does BLUETTI offer product liability insurance for its products?

Accepted Answer

A: Yes, we have purchased third-party product liability insurance worldwide.

Question 14

Q14: Does EP760 support DC coupling or AC coupling?

Accepted Answer

A: Yes. However, it’s recommended to prioritize DC coupling since it’s more
efficient and can be used during outages. The EP760 has three MPPT channels;
each handles up to 3,000W solar input via DC coupling and supports a voltage
range of 150V-500V and a maximum working current of 12.5A.

Question 15

Q15: Can I use installed solar panels and inverter together with the EP760?

Accepted Answer

A: Yes. EP760 works with existing solar systems via AC coupling in an on-grid
installation but it’s not available if installed off-grid and when there is an
outage. If your current inverter is aging and can't be repaired, EP760 can
replace your malfunctioning inverter via DC coupling.

Question 16

Q16: Is it necessary to ground the EP760 unit?

Accepted Answer

A: Yes, grounding the EP760 unit is necessary for safety reasons and proper
functionality.

Question 17

Q17: Can I install more than 4 B500 battery packs?

Accepted Answer

A: No. EP760 accepts 1-4 B500 batteries for now.

Question 18

Q18: Is EP760&B500 approved by CEC?

Accepted Answer

A: Yes, the CEC listing has been approved.

BLUETTI EP760