• Q:The advantages of lithium power station compared with gasoline generator?
  A: It has below advantage compared with gas generator: More compact and lightweight Zero emissions, Eco-friendly No fumes, Cost-efficient, less maintenance Flexible recharge from AC/Car/Solar Silent operation
• Q:What are the occasions of portable Power storage?
  A:Indoor and outdoor use such as:
  Home backup
  Festivals/BBQ/Party
  Medical devices like CPAP
  Outdoor adventure/travel/camping/tailgating/van life
  Disaster relief like hurricane/flood/wild fire / earthquake power breakout
  Event production/filmmaking/photography/drone…
  With the portable power station in hand, there is no reason to be left in the dark if you suddenly lose power.
• Q:What types of devices can your power station charge?
  A: The power station can charge all kinds of devices such as CPAP, Laptop, Phone, tablet, led lamp, drone, car mini fridge, Gopro, SPEAKER, TV screen, Camera, etc.
• Q:How long can the power station run my device?
  A: You can roughly calculate the charging time:
  you need to do some search or check the power of your device, it should not be exceed our max. power limits. charge time(rough calculated) = our power station Wh* 0.85 / operating power of your device.
  This is the theoretical value calculated: charge it without using it. Actual working time may varies on how you use the device, pls inquiry seller for details.
• Q:The advantages of lithium power station compared with gasoline generator?
  A: Our Power Stations featured with multiple Outputs: AC, DC, and a USB port that can power up all kinds of small electronic gadgets ranging from laptops, smartphones, drones, go-pros, cameras ,CPAP and much more
• Q:How to recharge for our power station?
  A: Our power station can be recharged by AC adapter, solar charger and car charger. Some models can be charged by the Generator Recharge, dual AC charging or dual PV charging. Pls check with the seller before purchasing.
• Q:How to choose the third party solar panel?
  A: make sure it meets the below:
  1)Open Circuit Voltage(OCV) is within our input voltage range,
  2)the current and power not exceed our max. input current/power limits
  3) with the same power connector (MC4 or Anderson)
• Q: Can I take the Bluettipower power stations on a plane?
  A: Unfortunately, I’m sorry you can’t do that. Under FAA regulations, you are not allowed to take any battery exceeding 100Wh onto a plane.

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• Q: Does Bluettipower portable power station support charging and discharge simultaneously?
  A: Sure. However, in order to better protect the cycle life of the battery, it is not recommended to charge and discharge the battery at the same time.
• Q: I have a specific questions for some product, where do I find information?
  A: We have the specifications and FAQs for each product, where you can find out the information there. If you still can’t find the answer, you can email us at sale-au@bluettipower.com.
• Q: Is Bluettipower solar panel waterproof?
  A: Pls do not expose it to constant rain or snow.
  Tips: The charging time are affected by many factors: such as the light intensity and the panel's angle put on the ground.
• Q: Can I use the Bluettipower solar panel to charge the third party power station, such as PV200?
  A: 1. The third party power station should support solar charging
  2. The OCV of the PV200 is about 26.1V
  3. If the cable connector is MC4 connector.
  If you anymore questions, please reach out to us via sale-au@bluettipower.com. We will get back to you within 48 hours on business days and we'll be more than happy to help.

• Q: how to contact seller?
  A:You can contact us by SNS media such as Facebook/Instagram/Youtube or official website or email us: sale-au@bluettipower.com, We will response asap.
• Q: Where I can find out the Serial Number?
  A:Regarding the Serial Number(S/N) location for the Bluettipower power station, you can locate it either on the bottom of the power station, except for AC200MAX, AC300, EP500/EP500pro which will be shown in the screen.
• Q: Can you ship the Bluettipoewr power station to New Zealand?
  A:Free shipping for all orders in the AU. Currently, we only ship orders to the AU.